Choose how users open custom forms from the client record.
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Before you begin
Confirm whether the standard Custom Forms menu is sufficient.
Confirm you have Edit Common Storage permission.
Tell users if their client menu will change.
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Choose the menu behavior
Use one of the available Custom Forms menu options.
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How to confirm it worked
1. The client record menu shows the expected Custom Forms behavior.
2. Users can open the correct form history or form link.
3. Users understand the new navigation path.
Troubleshooting and common questions
Why do I not see Common Storage Values?
Confirm you are in Central Administration and have Edit Common Storage permission.
Why did user navigation change?
Check whether verticalMenuFormDesigns is set to 1.
When to contact Help Desk
Contact your CAREWare Help Desk or local administrator when:
- users cannot find custom forms after the change
- the setting affects more users than expected
- you do not have permission to edit Common Storage Values
Related HappyFox references
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