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IMPORTANT: Upcoming Changes in CAREWare > Learn More

Password Reset Manager

The Password Reset Manager allows users to reset their own passwords.

To set up the Password Reset Manager, follow these instructions:

  1. Log into Central Administration.
  2. Click Administrative Options.
  3. Click Server Manager.

  1. Click SMTP Settings.
  2. Click Edit.

  1. Complete the SMTP settings.
  2. Click Save.

SMTP Server – SMTP for the email server used for the Password Reset Manager.

Port – The default port is 25 and can be changed here as needed.

From Email (Sender) – Routing email address used to email users the reset code.

SMTP Requires Authentication – Check if there will be a username and password to authenticate the email.

Use Security Protocol – Check if a security certificate will be used to encrypt the email.

Use Security Protocol – Check if a security certificate will be used to encrypt the email.

Security Protocol – The type of encryption method used for the email.

Username – Username for the authenticating account.

Password – Password for the authenticating account

 

In order for users to receive an email, the user must have an email address saved in their account.

To activate the Password Reset Manager:

  1. Click Administrative Options.
  2. Click Advanced Security Options.
  3. Click Email Password Reset Settings.
  4. Click Edit.
  5. Check Enable Email Password Reset.

 

 

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Password_Reset_Manager.pdf
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