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Client Missing in Find Client Results
If a client is missing from Find Client results, there may be a few potential causes: * Client Merged : If a client is merged, the client records are temporarily missing in Find Client results until CAREWare completes the merge process. This should take just a few minutes. To review the client merge history to see …
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Search System Logs
Purpose Find CAREWare system events and error details to troubleshoot problems or share with support. Who should do this CAREWare administrators and authorized provider support users. Use this when An error key appears, an import reports a Business Tier error, a timeout occurs, or CAREWare becom…
IMPORTANT: Upcoming Changes in CAREWare > Learn More
