Client Missing in Find Client Results
If a client is missing from Find Client results, there may be a few potential causes: * Client Merged : If a client is merged, the client records are temporarily missing in Find Client results until CAREWare completes the merge process. This should take just a few minutes. To review the client merge history to see …
Search System Logs
While using CAREWare, users sometimes experience error messages. They may appear as pop-up messages with an error keys, as timeout events, or as an error in the import history asking users to check the CAREWare Business Tier for more details. In each of those cases, the additional details are listed in the system log…
