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Welcome to the CAREWare FAQ Page
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New Import
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Once the Provider Data Import Settings are configured, a new import file can be uploaded.


Follow these instructions to upload an import file:


  1. Click Administrative Options.
  2. Click Data Import and Export Features.
  3. Click Provider Data Import.
  4. Click New Import.



  1. Click Choose File.
  2. Select the import file.
  3. Click Open.
  4. Wait for the Upload Completed Successfully message.
  5. Click Import File.



  1. Click Refresh to update the Status.
  2. Click Back once the file is removed from the queue.


Refresh – Displays the current status of the process.

Cancel Import – Stops the validation process and removes the file from the import list.

Back – Goes back to the previous menu list. The import process continues for that file.

Print or Export – Displays a list of the current process in the queue. Results may vary as the queue has many stages and often changes.


Note: While the import file is in the queue, CAREWare is checking data elements for matching, including the provider name. If there is no match for that provider, the provider needs to be mapped to begin the import process.


If the provider name needs to be mapped to a provider in CAREWare, the Unmapped Files button appears at the top of the PDI menu.


To complete the mapping, follow these instructions:


  1. Click Unmapped Files.















  1. Click the Incoming Provider.
  2. Click Edit.



Note: Delete removes the incoming provider mapping from the list preventing completion of the import process for that file.


  1. Click CAREWare Provider.




  1. Select the provider.
  2. Click Save.


The Unmapped File has been mapped to a provider and is now listed in Import History.



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