The User Action Report lists activities users have engaged in with a description of that activity and any clients or client level data affected.

 

 

The User Activity Report is useful for checking for users logging in and out of CAREWare, if users are running reports, or if users are making changes to data. In Central Administration, the User Action Report displays the provider the activity occurred in. In a provider the results are limited to activity in that one provider.

 

The User Action Report includes the following filtering options:

 

Date Span – The From and Through dates limit the results to a specific date span. This can be quickly set by clicking Set to Last 2 weeks to review only recent activity in CAREWare.

Provider – In Central Administration, any single provider can be selected to limit the results to just that one provider. Leaving this filter blank sets the report to include all providers. The Provider filter is automatically set to the provider running the report if the report is run from the provider.

Action Type – Filters the report limiting the results to only one type of action the users performed. An example would be selecting Run Report, which limits the results to only activities where users were running reports in CAREWare.

Acting User – Limits the results of the report to a single CAREWare user’s activity.

Affected Person – Limits the results of the report to activities that affect a user or client in CAREWare.

 

In addition to the built in filter options, the search field can be used to limit the scope of the results after the report is run. By entering a term in the search field, the results are limited by values that match that term.

 

An example could be to limit the results by only activities that affect the Demographics section in CAREWare. To do so type Demographics in the search field.

 

 

The User Action Report includes a number of data points.

 

PK – This is a unique key set for that record in the CAREWare Database for that action taken by the user.

 

Timestamp – This is the time the action occurred.

 

Username – This is the CAREWare User Name created in the Provider User Manager for the user.

 

AffectedUser – Activity may result in viewing or editing records. This is the user affected by those actions. It is often blank as actions like logging in or running reports affect no other user.

 

AffectedClientFirstName – Activity may result in viewing or editing records. This is the first name of the client affected by those actions. It is often blank as actions like logging in or running reports affect no client.

 

AffectedClientMiddleName – Activity may result in viewing or editing records. This is the middle name of the client affected by those actions. It is often blank as actions like logging in or running reports affect no client.

 

AffectedClientLastName – Activity may result in viewing or editing records. This is the last name of the client affected by those actions. It is often blank as actions like logging in or running reports affect no client.

 

ActionType – This explains what the user was doing. E.x. running a report, editing a client, logging into CAREWare, etc.

 

UserActionDescription – This is a more detailed explanation of how that action affects CAREWare. E.x. The report that was run would be listed here for a Run Report action.

 

TableName – This is set for data entry actions like viewing or editing client records. If the record edited was a service, the service table is affected and listed here.

 

EditDetails – This is an explanation of changes to client level data. It may just state a record was added or deleted. It could list a description of the exact changes included the values listed before the edit.

 

Provider – This is the provider where the action occurred. E.x. If a service is added to a client, the provider that delivered the service is listed here.

 

RecordID – This is an additional ID for the record affected in the user action history of the database.

 

IP Address – This is the IP Address of the computer used by the user taking the action in CAREWare.

 

Forwarding IP Address – This is a potential forwarding IP Address for that user if one is applied.

 

In addition to running the User Action Report in the browser window, the report can be exported as a CSV file by clicking CSV to run the report.

 

 

When exported as CSV, the date the report is run is included in the results and the report is labeled with the date span it was run for.

 

 

The CSV format can make it easier to navigate the results, sorting them out and making lists in separate sheets.