Labs - jProg Support

Labs

Jennifer Eggerton

Jul 30, 2026

854

Purpose	Add and manage lab results in a client record.
Who should do this	CAREWare staff who enter or review clinical data.
Use this guide when you need to	Review available labs or add a lab result.
Main warning	Check the client, lab date, test name, operator, and result before you save.

Quick path
Client record > Labs > Add > Enter lab details > Save

Standard and Custom Labs in CAREWare

Authorized staff can add provider-specific and custom labs in Administrative Options > Clinical Setup > Lab Setup.

Labs used for the RSR and ADR

CD4 Count and Viral Load records are required for the RSR and the AIDS Drug Assistance Program Data Report (ADR).

Add a lab to a client record

Step 1. Open the client record. Select Labs from the left menu.

Step 2. Select Add.

Labs Menu Options

Button	What it does
View	Shows details for the selected lab record.
Add	Opens a form for a new lab record.
Delete	Deletes the selected lab record.
HL7 Source	Shows the HL7 holding tank record for a lab entry.
Back	Returns to the Client Summary.
Help	Opens the Labs user guide.
Print or Export	Prints or exports the list of lab records.
Column Visibility	Lets you choose which columns appear in the list.

Step 3. Enter the date of the lab.

Step 4. Select the lab from the list. To shorten the list, enter the first letters of the lab name.

Step 5. Complete the Test Operator, Test Result, Assay (if applicable), and Comment (optional) fields and click Save.

TIP
Use Save and Add to enter multiple labs for the same client.

How to confirm it worked

Troubleshooting and common questions

How do I find the lab I need?

Enter the first letters of the lab name. If the lab is still missing, ask an authorized administrator to review Lab Setup.

How do I correct an error in an existing lab record?

Return to the Labs list and review the record. Correct it if your permissions allow changes. If not, contact your CAREWare administrator.

What information is required?

Enter the lab date, lab name, test operator, and test result. Assay and Comment are optional.

Related References

Document	Use it for
Clinical Setup	Adding custom labs and managing other aspects of clinical data in CAREWare.
RSR Documents	Documentation for the Ryan White Services Report (RSR).
ADR Documents	Documentation for the ADAPData Report (ADR).