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IMPORTANT: Upcoming Changes in CAREWare > Learn More
Contract Manager
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Purpose

Set up CAREWare contracts that define provider funding, contract periods, budget limits, and available services.

Who should do this

CAREWare administrators, contract administrators, grant managers, and authorized provider-level users.

Use this guide when you need to

Plan a contract, establish its dates and funding, configure access and expiration behavior, or prepare it for contract items.

Main warning

Contract dates and funding affect service entry, imports, and federal reporting. Confirm the setup with grant leadership before saving.


 

Quick path Administrative Options > Service/Contract Setup > Contract Manager > Add

 

Before you begin

  • Confirm the provider, contract name, start and stop dates, and funding source.
  • Decide who may edit the contract and whether it should be controlled centrally.
  • Discuss reporting-period impacts with grant managers and HRSA project officers when applicable.

Set up a contract

Contracts can be created in Central Administration or in the relevant provider domain. Administrators may define all contracts centrally and restrict provider-level editing by making contracts central only.

Step 1. Log into Central Administration or a Provider Domain. Click Administrative Options.

Step 2. Click Service/Contract Setup.

Step 3. Click Contract Manager.

Step 4. Click Add.

Contract Setup Menu Options

 

Item

When to use it

Manage

Manage an existing contract.

Add

Add a new contract

Delete

Delete an existing contract.

Back

Return to the Service/Contract Setup menu.

Print or Export

Print or export a list of contracts.

Column Visibility

Hide/show columns in the contract list.

 

Step 5. If you are working in Central Administration, select the Provider.

Step 6. Enter the Contract Name.

Step 7. Enter the Start Date.

Step 8. Enter the Stop Date.

Step 9. Check each funding source that applies to the contract.

Configure optional contract settings

Step 10. Configure the optional settings for the contract.

Setting

What it does

Central?

When checked, the contract can be modified only in Central Administration. When cleared, authorized users can modify it in provider domains.

Lock the contract when it expires

Prevents users from entering services after the contract end date, even when the service date falls within the contract period.

Grace period before locking expired contract

Sets the number of days after the end date during which users may enter services whose service dates fall within the contract period.

 

Step 11. Click Save.

Confirm the contract setup

After saving, review the contract record and confirm:

  • The correct provider and contract name are displayed.
  • The start and stop dates match the intended contract and reporting periods.
  • All applicable funding sources are selected.
  • Central control, expiration locking, and the grace period match the organization’s policy.
  • Authorized users can access the contract at the intended administrative level.

 

Important A newly-added contract has no contract items. Contract items are required to activate services and can also be used to establish budget limits.

 

Troubleshooting and common questions

Are contracts required in CAREWare?

A provider domain needs to have at least one contract to add services to client records.

Who can edit a central contract?

A contract marked Central can be modified only in Central Administration by a user with the necessary permissions.

 

Related References

Document

Use it for

Contract Items

Add and edit contract items under each contract.

Funding Source Manager

Configure funding sources for contracts.

Subservice Manager

Configure subservices for contract items.

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Attachments

CAREWare_User_Guide__Contract_Manager.pdf
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