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Welcome to the CAREWare FAQ Page

Showing articles from client record tag

Vital and Enrollment Status

Vital and Enrollment Status in CAREWare tracks a client’s vital and agency enrollment status. The fields are used for demographics tracking and reports, including the Ryan White Services Report (RSR). Enrollment Status vs. Ryan White Eligibility Records Enrollment status reflects the client’s original enrollment da…

Required Data Elements

CAREWare administrators can set requirements that certain data elements are completed by users prior to entering service, clinical, or other data for clients. These requirements can include a number of demographics fields including enrollment status, HIV status, or contact information. Data completeness and quality c…

Add Client

Adding clients is the first step for managing demographics, case notes, clinical data, services, and other client-level data. First name, last name, date of birth, and other identifying information are needed for adding a client to CAREWare.  Providers may configure the Add Client screen to include other fields, such…

Medications

Patient medications are tracked in CAREWare for the Ryan White Services Report (RSR), Clinical Quality Management, and other program requirements. Providers track antiretroviral therapy (ART), opportunistic infection (OI) prophylaxis, and non-HIV medications. * Update Medications in CAREWare * How to Start Medicat…

Services

To enter a new service or make changes to previously entered services click  Services . View : Allows a user to view details of a service record. Add: Allows a user to add a new service. Delete : Removes the service from the client’s record. Receipts : Adds a payment record. Help : Access the user guide fo…

Eligibility

Eligibility Status includes the history of a client’s eligibility and determines if the client is eligible for Ryan White-funded services and is to be included in the RSR. Follow these instructions to add an eligibility record: * Log into a Provider. * Click Find Client . * Type in a client's identifying …

Find Client

To search for clients in CAREWare, follow these instructions: * Click Find Client . ​ * Enter at least one search term. * Click Client Search . ​ * Click a client. * Click View Details . At this point the client's record has been opened. If Custom Forms is clicked instead of View Details , the client'…

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